Not magic. Clear engineering.

How the systems and automations we build work inside: the path every request takes, the tools we build with, how your data is protected, and the limits the AI never crosses.

Secure and reliable from day one

Every workflow follows a clear path: it receives, understands, acts with specific tools, and logs everything.

  1. 01TriggerWhatsApp · form · API
  2. 02AI AgentUnderstands and decides
  3. 03ActionsCRM · Calendar · ERP
  4. 04NotifyCustomer and team
  5. 05LogsEvery step recorded

One workflow, step by step

An example of a workflow we build often: from a new customer's first message to a booked meeting and an informed team.

  1. +0.00sTrigger

    A new customer fills in a form on the website or sends a WhatsApp message.

  2. +0.82sAI Agent

    Understands the request and classifies it: type of service, budget and level of interest.

  3. +0.96sCRM

    A new lead is recorded and assigned to the right salesperson.

  4. +1.27sCalendar

    A meeting is booked in the next free slot, with no clashes.

  5. +1.53sWhatsApp

    The customer receives a confirmation and the meeting link.

  6. +1.62sSlack

    The team gets a notification with a summary of the conversation.

  7. LogsFull record

    Every step is logged, and if any step fails the team is alerted straight away.

Built on proven, well-known technology

Automationn8n · Make · Zapier

Proven automation tools, or custom code when the project needs it.

AIOpenAI · LLM tools

Understands text, voice and images, and acts only through specific tools.

SystemsNext.js · PostgreSQL

Fast systems and dashboards on a solid database.

ChannelsWhatsApp API · Email

Reach your customers where they already are.

Your data is protected at every layer

  • Data separated inside the database

    Row-level security rules, so even if the interface has a bug, nobody can reach someone else's data.

  • Two-step sign-in for the admin panel

    A password plus a code from a phone app for every account with permissions.

  • Permissions for every role

    Each person on your team sees and edits only what concerns them.

  • Encrypted in transit

    Every connection uses HTTPS, and secret keys never reach the browser.

  • Protection from abuse

    Rate limits per device, and forms protected from spam bots.

  • Backups and an activity log

    A backup every day, and a record of who did what and when.

AI with clear limits

The assistant is capable, but it works inside fixed rules that don't change no matter who tries.

  • Specific tools only

    The assistant can book, reply and record. No tool can delete or change sensitive data.

  • It doesn't make things up

    It answers from the information you give it, and hands anything it doesn't know to your team.

  • Resistant to manipulation

    It refuses any message that tries to change its role or reveal its instructions, and the server checks every request before acting on it.

  • It steps back when a person replies

    If someone on your team joins the conversation, the assistant leaves it to them.

Want to know more?

Book a consultation with the technical team, and we'll answer any question about security or connecting to your systems.

Technology · Qodiq